This morning robyn, a Geek Factor visitor to whom I’m eternally grateful, used the site’s contact form to let me know that my site looks like crap on their computer. It said it with a bit more diplomacy, of course, but that was the general idea.
hi, was looking forward to reading your information, but your website template is really screwed up, everything is about a 2pt. font. i was struggling to read it. your template is narrow and your pictures is full size.
just wanted to let you know
I know the site looks fine in Firefox, my everyday browser of choice, so I guessed that robyn was an IE user. My first step was to see how bad things were. Problem is, I’m on a Mac. (Ok, I could have launched a VM but that’s a PITA that I’d rather avoid.)
Years ago when I’ve had to do this kind of thing I used BrowserCam, a subscription-based web app, that takes screenshots of your site in different browsers and operating system combinations. A quick Google search turned up the fact that there are now a number of new, and FREE, options, including BrowserShots and Adobe BrowserLab. Awesome!
Adobe BrowserLab
The first of these that I tried was BrowserLab. You need an Adobe ID to use it, but beyond that it’s free, at least for now. As you might expect from Adobe, BrowserLab is a nicely designed Flash application. It gets the job done well and has some nice features like a zoom feature and the ability to do side-by-side comparisons of your page in different browsers. I didn’t need either of these, because the site was clearly FUBARed in IE. BrowserLab worked well for my needs and I recommend it.

BrowserShots
Just for kicks — really for this post — I also tried out BrowserShots. BrowserShots is an ad-supported application and, as a result, the user interface is a bit of a mess. That said, it has some distinct advantages to BrowserLab, the most important being the fact that no account is required to use it — if you just need to run a quick test and don’t already have an Adobe ID, BrowserShots is the place to go. In addition, BrowserShots supports an insane numberĀ of browsers, many of which I’ve never heard of. (Dillo, Epiphany, Kazehakase anyone?) Like BrowserLab, BrowserShots gets the job done.

Conclusion
We’ve come a long way in two or three years and there are a number of free and functional options available for making sure that your site looks good across platforms. I have no idea how long Geek Factor has been looking stinky in IE — I can only assume it’s been quite some time — but BrowserLab helped me find and fix the problem quickly.
Geek Note: The problem was that a font size of 62% was applied both in the base CSS of the site’s theme framework, Thesis, as well as in my custom CSS.